Return and Refund Policy

We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (INDIA) country.

 Thank you for choosing to shop at Tawakkal Watches . We want to ensure your complete satisfaction with your purchase. Please read our return policy carefully to understand the conditions and procedures for initiating a return.

Return Request Period: WE ACCEPT RETURNS ON BELOW GIVEN CONDITIONS ONLY

Damaged Product: If you receive a damaged product, kindly provide us with an unboxing video and clear photos showing the damage with in 24 hours of recieving. This evidence is crucial for us to assess the situation and provide appropriate assistance.

Missing Items: If any items are missing from your order, please notify us within a day of delivery. We will investigate the matter and, if confirmed, initiate a refund for the missing item(s).

Refund Eligibility: Refunds will be processed for eligible returns based on the following criteria:

Damaged or Defective Products: Upon confirmation of the damage or defect through the provided video and photos, we will proceed with the Return process to exchange it with other

Original Condition and Packaging: To qualify for exchange, returned products must be in their original condition, unused, unwashed, and undamaged. All original packaging, including accessories, tags, and labels, should be included.

Return Shipping: The cost of return shipping will be your responsibility, except in cases where the return is a result of our error (e.g., damaged or incorrect item sent). We recommend using a reliable shipping service with tracking to ensure the safe return of the product.

Refund Process: We only will exchange the product with working one we donot provide refund

Tawakkal Watches
C/o Abdul Aziz Budhani,
Nurunnisa Manzil, Flat No 204
SilvaPakadi Road, Khoja Gali
Versova, Andheri Mumbai 400061.

Phone: +91 7277867866
Email: contact@tawakkalwatches.com